FAQs

What is Hebbar Thindi?

Hebbar Thindi is a traditional South Indian food brand offering authentic snacks, sweets, and spice powders prepared using classic recipes and quality ingredients. Our products bring the taste of homemade Karnataka delicacies to your doorstep.

Are Hebbar Thindi products freshly prepared?

Yes. Our products are prepared in small batches to maintain freshness, authentic taste, and consistent quality.

Are your products vegetarian?

Yes. All Hebbar Thindi products are 100% vegetarian.

Do your products contain preservatives?

No. Most of our products are made using traditional methods and do not contain artificial preservatives.

Do your products contain allergens?

Some products may contain or be processed with ingredients such as:

  • Peanuts
  • Sesame seeds
  • Wheat (gluten)
  • Milk (ghee)
  • Lentils

Please check the ingredient list and allergen declaration on the product label before consuming.

Do you ship across India?

Yes. Hebbar Thindi products are shipped across India through trusted courier partners.

Shipping availability may vary based on location and product type.

How should I store snacks after opening?

After opening the pack:

  • Transfer snacks to an airtight container
  • Keep in a cool and dry place
  • Avoid exposure to moisture

This helps maintain crispness and freshness.

Can I place bulk or corporate orders?

Yes. We accept bulk orders for events, corporate gifting, and festivals.

Please contact our customer care team for bulk pricing and customization options.

Are Hebbar Thindi products FSSAI compliant?

Yes. All products are manufactured following food safety standards and comply with regulations of the **Food Safety and Standards Authority of India.

How can I contact customer support?

Customer Care
Hebbar Thindi & Food Products Pvt Ltd

Phone: +91 96868 12291
Email: hebbarthindi.isj@gmail.com
Website: www.hebbarthindi.com

Can I cancel or modify my order?

Orders can be cancelled or modified before dispatch. Once the order is shipped, changes may not be possible.

What if I receive a damaged product?

If you receive a damaged or incorrect product:

  1. Contact customer support within 24 hours of delivery
  2. Share order number and photos
  3. Our team will assist with replacement or refund.

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